If for some reasons you are not satisfied with your order, you have the right to withdraw from the agreement, without indicating the reasons, within 14 (fourteen) days.
The withdrawal period expires after 14 (fourteen) days from the day:
a) in which you or a third party appointed by you, other than the carrier, takes physical possession of the product, in case of sale of one single article;
b) in case you or a third party appointed by you, other than the carrier, takes physical possession of the last article, in case of agreement relative to multiple products ordered by the consumer in a single order, and delivered separately;
c) in case you or a third party appointed by you, other than the carrier, takes physical possession of the last batch or article, in case of agreement relative to the delivery of a product consisting of batches or multiple parts.
In order to exercise the right of withdrawal, you must inform us about your intention to withdraw from this agreement, through explicit declaration, that must be sent via mail, fax or email, at the following email addresse : email@example.com . In any case, we will promptly send you a confirmation by email, stating that we have received your intention to withdraw.
In order to comply with the withdrawal term, just send the notice relative to your decision to exercise the right of withdrawal before the aforesaid period expires.
Effects of withdrawal
If you decide to withdraw from this agreement, we will refund you all the payments that you have made in our favour, including the delivery costs (except for additional costs in case you chose a type of delivery other than the less expensive standard delivery method offered by us), without any undue delay and in any case, no longer than 14 (fourteen) days from the day we were informed about your decision to withdraw from this agreement. Said refunds will be made by using the same payment method that you chose for the initial transaction, except in case you explicitly agreed otherwise; in any case, you will not incur any cost, as consequence of said refund.
Please return the goods or submit them to Piccoli Frutti del Cevedale , Via G.Casarotti, 52 , 38024 Cogolo di Pejo TN Italy, without undue delays and in any case, within 14 days from the day you notified us your intention to withdraw from this agreement. The term is respected if you return the goods prior to the expiry of the 14 (fourteen)-day term.
The direct costs incurred to return the goods will be paid by you.
You will be liable only for the decrease of value of the goods, resulting from handling the products in a way other than the methods required to determine the nature, characteristics and working conditions of the products.
Indicate to customers their right of withdrawal.